St. Joseph’s Home Care initiated a pilot project to assess the impact of de-escalation training on healthcare workers' safety. The four-hour training, led by experienced facilitators, emphasized empathy and practical exercises. The session received positive feedback, enhancing crisis response confidence and safety culture. The project's success has led to plans for expanding similar training initiatives organization-wide to equip healthcare workers with essential skills for navigating challenging situations with compassion and resilience.

The Integrated Comprehensive Care Team at St. Joseph's Home Care received the St. Joseph's Miracle Worker nomination for their exceptional care and dedication, marking their first recognition in the Grateful Patient Program. They were awarded the St. Joseph's Miracle Worker Certificate during Nursing Week, symbolizing their commitment to compassionate care for patients and families.

A new program launched earlier this month in Waterloo Region to help adults who no longer require hospital care to continue their recovery, healing and rehabilitation in the comfort of their own homes. St. Joseph’s Home Care’s Hospital to...